TERMS OF SERVICE
SalonModels.com
Hank Enterprises, LLC d/b/a Salon Models
Effective Date: September 14, 2026 · Last Updated: September 14, 2026
1. Acceptance of These Terms
SalonModels.com (the “Site”) is owned and operated by Hank Enterprises, LLC, a New York limited liability company doing business as Salon Models (“Salon Models,” “we,” “us,” or “our”). These Terms of Use (“Terms”) are a binding contract between you and Salon Models.
By checking the acceptance boxes at registration, creating an account, or otherwise using the Site, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not register for or use the Site.
These Terms contain an arbitration agreement and a class action waiver in Section 16. By accepting these Terms you agree that disputes between you and Salon Models will be resolved by individual binding arbitration, and you give up your right to a jury trial and to participate in a class action. Please read Section 16 carefully.
2. Who May Use the Site
To register for or use the Site, you must:
- be 18 years of age or older;
- reside in the United States; and
- if you register as a stylist, hold a current, valid license to perform the hair services you offer, in the state where you perform them.
You confirm each of these at registration. They are representations you make to us, and they must remain true for as long as you use the Site. If any of them stops being true, you must stop using the Site and close your account.
We do not verify ages, residency, identity, or professional licenses, and we make no representation that any user is who they claim to be or is licensed to do anything. See Section 9.
3. Your Account
You are responsible for everything that happens under your account. Keep your password confidential, do not let anyone else use your account, and tell us promptly if you believe your account has been compromised.
You must provide accurate information when you register and keep it current. One person, one account. You may not create an account on behalf of anyone else, transfer your account, or create a new account after we have closed one of your accounts.
4. Models
Accounts for models are free. You may close your account at any time through your account settings. Closing your account removes your profile and your postings from the Site.
5. Stylist Memberships, Billing, and Cancellation
5.1 The Membership
A stylist membership costs $9.99 per month. Payment is processed by Stripe, our third-party payment processor. Your membership begins when your first payment is processed and gives you access to stylist features for one monthly term.
5.2 Automatic Renewal
Your membership renews automatically each month and your card is charged $9.99 for each new term until you cancel. There is no fixed end date. You confirm that you understand and agree to this at registration.
5.3 Cancelling Your Membership
You may cancel at any time in your account settings. When you cancel:
- your membership stays active through the end of the term you have already paid for;
- it does not renew after that; and
- you are not charged again.
Cancelling part-way through a term does not entitle you to a refund of that term. You keep what you paid for until it runs out.
5.4 If We Close Your Account
If we close your stylist account, we will refund the unused portion of the term you have already paid for, prorated to the date we close it. That refund is the only remedy available to you if we close your account, and we owe you nothing else.
5.5 Price Changes
We may change the membership price. If we do, we will give you advance notice as required by law before the new price takes effect, and you may cancel before it applies to you.
6. Your Content
6.1 What You Own, and What You Give Us
“Your Content” means everything you upload, post, or send through the Site — your profile, your photographs, your postings, your messages, and anything you write.
You keep ownership of Your Content. By submitting it, you grant Salon Models a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, display, and distribute Your Content for the purpose of operating, providing, and promoting the Site. This license lasts as long as we retain Your Content and survives the closing of your account to the extent copies remain in our systems or have been shared with other users.
6.2 What You Promise About Your Content
By submitting Your Content you represent that:
- you own it or have all rights necessary to submit it and to grant us the license above;
- it does not infringe anyone’s copyright, trademark, privacy, or publicity rights;
- any person who appears in a photograph you upload has consented to your uploading it, and no person who appears in it is under 18; and
- it does not violate these Terms or any law.
Inspiration photographs deserve particular care. Images saved from Instagram, Pinterest, or a salon’s website are almost always owned by someone — the photographer, the stylist, or the salon — and often show an identifiable person. Do not upload one unless you have the right to.
6.3 What Not to Put on the Site
Do not submit any of the following, anywhere on the Site — not in a profile, not in a posting, and not in a message:
- Health or medical information of any kind, including scalp or skin conditions, allergies or sensitivities to salon products, medications, pregnancy, or treatments. We do not want it and do not ask for it. If something about your health affects a service you are arranging, raise it with the stylist in person at the appointment.
- Government identification numbers, financial account numbers, or login credentials.
- Your home address or exact street address.
- Personal information about anyone else.
7. Rules of Conduct
You agree not to:
- harass, threaten, stalk, defame, or abuse any other user;
- post or send sexually explicit, obscene, hateful, or violent content;
- use the Site to solicit or offer sexual services, or for any unlawful purpose;
- impersonate any person or misrepresent your identity, license, affiliation, or age;
- use the Site for commercial solicitation unrelated to hair services;
- collect, scrape, or harvest information about other users;
- use bots, scripts, or automated means to access or interact with the Site;
- attempt to gain unauthorized access to the Site, other accounts, or our systems;
- interfere with or disrupt the Site; or
- encourage or assist anyone else in doing any of the above.
8. Our Control of the Site
We have sole and absolute discretion over the Site, over all content on it, and over all accounts. We may, at any time and for any reason or no reason, without notice and without liability to you:
- remove, edit, refuse, or restrict any profile, posting, photograph, message, or other content;
- suspend, restrict, or close any account;
- refuse service to anyone;
- change, limit, suspend, or discontinue any part of the Site; or
- take any other action we consider appropriate.
There is no appeal. We are not obliged to give you a reason, to give you notice, to restore anything we have removed, or to reconsider any decision. Our decisions about content and accounts are final. If you are a stylist and we close your account, Section 5.4 sets out the refund you receive, and that is your only remedy.
We do not review content before it appears on the Site and we do not monitor messages. We have no obligation to monitor the Site, to investigate any report, or to take action on any report, and nothing in these Terms creates one. If we choose to act on some content or some reports and not others, that does not oblige us to act on anything else.
9. We Do Not Screen or Endorse Users
Salon Models is a listing platform. We do not screen, vet, verify, background-check, interview, or endorse any user.
We do not verify that a stylist holds a license, that a stylist works at the salon they list, that a salon association is current, that a user is who they say they are, that a user is over 18, or that anything in a profile, posting, or message is true. A salon name and address shown on the Site come from a public business listing; their presence does not mean we have confirmed any user’s connection to that salon.
We are not a party to any arrangement between a model and a stylist. We do not employ, supervise, direct, or control any user. We are not responsible for the quality, safety, legality, or outcome of any hair service, education session, photo shoot, or other interaction between users, or for any payment or promise made between them.
10. Meetings Between Users Are at Your Own Risk
The Site is where people find each other. Everything that happens after that is between them.
Arrangements you make with another user — where you meet, what service is performed, what you are paid or charged, and everything else — take place outside the Site and outside our control.
You meet, communicate with, and deal with other users at your own risk.
We make no representations or warranties of any kind about any user, about any hair service, education session, photo shoot, or other engagement arranged through the Site, or about the identity, skill, qualifications, licensing, conduct, or safety of any person.
We are not liable for any service rendered or not rendered, for the conduct of any user, or for anything arising out of or relating to any meeting, communication, or arrangement between users, whether it occurs on the Site or elsewhere. To the fullest extent permitted by law, we disclaim all damages of every kind arising out of or relating to any of the foregoing, including direct, indirect, incidental, special, consequential, exemplary, and punitive damages, and damages for personal injury, emotional distress, property damage, and economic loss.
Use your judgment. Meet in a salon or another public place. Do not share your home address. If a user makes you uncomfortable, block them, and report them first if the behavior is something we should know about.
11. Copyright Complaints
If you believe content on the Site infringes a copyright you own or are authorized to act for, email copyright@salonmodels.com with the information described in our Privacy Policy, Section 4.5. When we receive a valid notice we remove or disable access to the material. In appropriate circumstances we may close the account of a user who repeatedly posts infringing material.
12. Our Intellectual Property
The Site — including its design, text, graphics, logos, software, and the “Salon Models” name and branding — is owned by Hank Enterprises, LLC and is protected by copyright, trademark, and other laws. Your Content is not included in this; Section 6 governs that.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for its intended purpose. You may not copy, modify, distribute, sell, reverse engineer, frame, or create derivative works from any part of the Site, or use our name or branding without our written permission.
13. Third-Party Services
The Site uses third-party services, and your use of the Site is subject to their terms as well as ours:
- Google Maps. The salon field uses the Google Maps API. Your use of it is subject to the Google Maps/Google Earth Additional Terms of Service (google.com/help/terms_maps) and Google’s Privacy Policy (policies.google.com/privacy).
- Stripe. Membership payments are processed by Stripe under its own terms and privacy policy (stripe.com/legal).
The Site may also link to other websites, including Instagram profiles supplied by users. We do not control them and are not responsible for them.
14. Disclaimers
The Site is provided “as is” and “as available,” with all faults and without warranty of any kind. To the fullest extent permitted by law, Salon Models disclaims all warranties, express, implied, and statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Site will be uninterrupted, secure, error-free, or available at any particular time; that any defect will be corrected; that the Site is free of viruses or other harmful components; or that any content on the Site is accurate, complete, or reliable.
No advice or information you obtain from us creates any warranty not expressly stated in these Terms.
15. Limitation of Liability
To the fullest extent permitted by law, Salon Models and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to these Terms or your use of the Site, whether based in contract, tort, strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.
Our total liability to you for all claims arising out of or relating to these Terms or the Site will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred dollars ($100).
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions our liability is limited to the greatest extent permitted by law. Nothing in these Terms limits liability that cannot be limited by law.
16. Dispute Resolution and Arbitration
Please read this Section carefully. It requires most disputes to be resolved by individual arbitration, limits how and when you can bring a claim, and affects the relief available to you.
16.1 Notice of Dispute — A Required First Step
Before starting an arbitration or any other proceeding, you must send us a written Notice of Dispute and give us sixty (60) days to resolve it. Send it to support@salonmodels.com. To be valid, a Notice of Dispute must:
- be personally signed by you, and not solely by a lawyer or other representative;
- state your full name, the email address on your account, and your mailing address;
- describe the specific facts of your dispute, including what happened, when it happened, and what we are alleged to have done;
- state the specific relief you are seeking and how you calculated any amount claimed; and
- relate to you individually. A Notice of Dispute that does not identify your own facts and your own claim is not valid, and a single notice cannot be submitted on behalf of more than one person.
Compliance with this Section is a condition precedent to starting an arbitration or any other proceeding. Neither you nor we may begin a proceeding until the sixty-day period has run. A demand for arbitration filed before then, or filed after an invalid notice, may be dismissed, and either party may seek an order from a court requiring compliance with this Section.
16.2 Binding Individual Arbitration
If the dispute is not resolved through Section 16.1, it will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this Section. The arbitration will be seated in New York County, New York, and may be conducted by telephone, video, or written submissions where the AAA rules allow. The arbitrator decides all issues, except that a court decides any dispute about the scope or enforceability of Section 16.3. The award is final and binding and may be entered as a judgment in any court of competent jurisdiction.
16.3 Class Action and Jury Trial Waiver
You and Salon Models each waive the right to a trial by jury and the right to participate in a class, collective, consolidated, private attorney general, or representative action. Claims may be brought only in an individual capacity. Except as Section 16.4 provides, the arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding, and may award relief only to the individual party seeking it and only to the extent necessary to resolve that party’s own claim.
16.4 Coordinated Claims Are Arbitrated in Batches
If twenty-five (25) or more Notices of Dispute or demands for arbitration raising similar claims are filed against us by or with the assistance of the same law firm, group of firms, or coordinated representatives within a ninety (90) day period, those claims will be resolved in batches rather than individually, as follows:
- The claims will be grouped into batches of up to fifty (50), ordered alphabetically by claimant surname, with any remainder forming a final batch.
- Each batch is a single arbitration with a single arbitrator, a single set of filing and administrative fees, and a single award resolving that batch.
- Batches proceed one after another, not simultaneously, in the order they are formed. No later batch is filed or administered until the preceding batch has concluded.
- Any applicable limitations period is tolled for claims awaiting a later batch, so that no claimant is prejudiced by waiting.
- You and we will cooperate with the AAA to implement this process, including by directing that fees be assessed per batch rather than per claim.
This Section is an agreed procedure for administering coordinated claims efficiently, not a waiver of any individual claim. Each claimant keeps their own claim and their own right to an award. If the AAA declines to administer claims on this basis, either party may ask a court of competent jurisdiction to appoint an arbitrator to do so or to enforce this Section.
16.5 Time Limit for Bringing a Claim
Any claim arising out of or relating to these Terms or the Site must be brought within one (1) year after the claim arises. A claim brought after that is permanently barred. This provision shortens any longer limitations period that would otherwise apply, to the extent the law allows.
16.6 Exceptions
This Section does not apply to:
- claims that may be brought in small claims court, so long as they remain in that court and are brought on an individual basis;
- claims for injunctive or other equitable relief relating to intellectual property, unauthorized access to the Site, or breach of Section 7; or
- claims alleging sexual assault or sexual harassment. Consistent with the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (9 U.S.C. §§ 401–402), you may bring such a claim in court notwithstanding this Section, at your election.
16.7 Frivolous Claims
If the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose, measured by the standard of Rule 11(b) of the Federal Rules of Civil Procedure, the arbitrator may award the other party its reasonable fees and costs to the extent the AAA rules and applicable law permit. This applies equally to you and to us.
16.8 If Part of This Section Is Unenforceable
If the class action waiver in Section 16.3 is found unenforceable as to any claim, then this entire Section 16 does not apply to that claim, and that claim will be decided in court under Section 17. The remainder of this Section 16 continues to apply to all other claims. If any other provision of this Section is found unenforceable, it is severed and the rest continues in force.
17. Governing Law and Venue
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration under Section 16, you and Salon Models consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York, and waive any objection to those courts on grounds of venue or inconvenient forum.
18. Indemnification
You agree to indemnify, defend, and hold harmless Salon Models and its members, officers, employees, and agents from and against all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Site, Your Content, your interactions with other users, your breach of these Terms, or your violation of any law or the rights of any third party. We may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us.
19. Termination
You may stop using the Site and close your account at any time. We may close or suspend your account as described in Section 8.
Sections 6.1, 8, 9, 10, 12, 14, 15, 16, 17, 18, and 20 survive the closing of your account, along with any other provision that by its nature should survive.
20. Changes to These Terms
We may change these Terms at any time. When we do, we will revise the “Last Updated” date above. If the changes are material, we will give notice through the Site or by email before they take effect. Your continued use of the Site after the changes take effect means you accept the revised Terms. If you do not accept them, stop using the Site and close your account.
21. General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Salon Models about the Site and replace any prior understanding.
- Severability. If any provision is found unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force.
- No waiver. Our failure to enforce any provision is not a waiver of it.
- Assignment. You may not assign or transfer these Terms. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.
- No third-party beneficiaries. These Terms create no rights in anyone other than you and Salon Models.
- Notices. We may give you notice by email to the address on your account or by posting on the Site. Notice to us must be sent to support@salonmodels.com.
- Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
22. Contact
Questions about these Terms:
support@salonmodels.com
Salon Models is operated by Hank Enterprises, LLC, a New York limited liability company.